has phone and email tech support. If you have a question
or are unsure of how to do something, we will get back
to you ASAP to resolve your problem. We can
also show you step-by-step
by live remote on your own computer how to resolve your problem.
addition to email and phone support, we have detailed interactive
tutorials that cover each and every
section of the site.
tutorials show up on most administration pages (just click on the "click
here for help tutorial" button- shown at right) and
a window will pop-up showing
you a step-by-step tutorial showing you how to manage that particular
section. If you just take one hour and watch all our tutorials (they
also are organized all together on the main help page), you
will know how to run your
member web site. Additionally, we have a FAQ section which club administrators
are encouraged to contribute to for issues or questions they might
spread throughout the site are various help tip boxes (see image)
that will pop up when you roll-over text, links, list boxes and various
other parts of the administration site.
after you get to know the product and
how easy it is to use, you will be able to run your club site without
any help at all, tech support or otherwise. That's what the product
was designed to do, let clubs
completely administer their own site without any knowledge
of Internet technology, coding or how to upload or download files
from the Internet.
still have any questions about support, just ask or other club administrators
about the help we provide.
They will tell you we are always here to help.